In this session, discover how the City of Cape Town revolutionized its approach to contract management by successfully implementing the SAP Contract Register and Monitoring System. Designed to provide a seamless blend of people, processes, systems, and data, this solution has enhanced efficiency, transparency, and accountability in managing a complex network of contracts.

We’ll share our journey from concept to execution, highlighting our challenges and how we overcame them. Learn how we navigated change management, ensured stakeholder buy-in, and built a system that supports decision-making at every level. The session will also explore the maturity model we followed, focusing on continuous improvement and sustainable practices that ensure long-term value for the city and its citizens.

Key takeaways include practical insights into implementing SAP-based solutions in a large and diverse organization, lessons learned from our transformation journey, and the tangible benefits of an integrated contract management system.

Whether you’re looking to optimize your existing SAP systems, embark on a similar transformation, or gain actionable insights into aligning technology with organizational strategy, this session will provide a roadmap to success. Don’t miss the opportunity to hear directly from the City of Cape Town’s experience and unlock new ideas to drive innovation in your organization.

Key learnings

Learning 1: Implementing an integrated SAP Contract Register and Monitoring System to enhance efficiency, transparency, and compliance.

Learning 2: Strategies for overcoming challenges in change management, stakeholder engagement, and aligning people, processes, systems, and data.

Learning 3: Practical insights into building a maturity model for contract management, ensuring continuous improvement, and delivering long-term value for organizations.